Terms of service

Last updated: 4th April 2026

This website is operated by Coteme. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service.

1. General

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our website or products without our written permission.

2. Products

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
As our products include coffee beans and handcrafted cookies, slight variations in appearance, taste, and packaging may occur.

3. Pricing & Payment

All prices are listed in Singapore Dollars (SGD) and may change without notice.
We reserve the right to cancel any order if fraud or unauthorized activity is suspected.

4. Orders

You agree to provide accurate and complete information when placing an order.
We are not responsible for issues arising from incorrect details provided by the customer.

5. Shipping & Delivery

Delivery times are estimates and may vary.
Coteme is not responsible for delays caused by courier services, incorrect addresses, or recipient unavailability.

6. Returns & Refunds

All returns and refunds are subject to our Return & Refund Policy.

7. Intellectual Property

All content on this website, including text, images, and branding, is owned by Coteme and may not be used without permission.

8. Liability

Coteme shall not be liable for any damages resulting from the use of our products or website.

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of the site means you accept those changes.

10. Contact

For any questions, please contact us at:
Email: support@coteme.co